Terms of Service
Last updated: placeholder — set this date when these terms are finalised for launch.
Before this service launches or accepts payment
This page is a structural placeholder. The following verified details must be supplied and these terms reviewed (ideally by a qualified advisor) before launch:
- Confirmed payment provider (Stripe) checkout, success and cancel flows.
- What counts as success for enforcement, court and CCJ matters, and the exact refund trigger, timing and exclusions for unsuccessful cases.
What this service is
Mr Appeal Your Ticket helps you appeal parking and traffic notices. You pay 50% of your ticket amount, and we handle the appeal on your behalf. We are not a council, Transport for London, a police force, a government authority, or a regulated law firm, and this service does not constitute legal advice.
Mr Appeal Your Ticket is a trading name of Parking Disputes Ltd (company number 16921169), registered office: First Floor, 83d London Road, Romford, Essex, RM7 9QD, United Kingdom. For queries about these terms, contact us at info@mrappealyourticket.co.uk.
Which tickets we handle
We handle:
- Private parking notices at any stage, including debt-recovery letters and letters before claim
- TfL penalty charges at any stage
- Council Charge Certificates, Orders for Recovery, and bailiff letters
We do not handle:
- Initial council PCNs (until they reach enforcement stage)
- Appeals that are already open with the issuer, the council or a tribunal
- Criminal prosecutions or motoring offences
Court claims and CCJ-related matters are reviewed individually before we say whether we can help.
We review every case before anything is agreed. We will tell you whether we can take it on, cannot help, or need more information. Nothing is payable until we have accepted your case and you have accepted a quote.
No guaranteed outcome
We do not guarantee that any ticket will be cancelled, reduced, or successfully appealed. Every case depends on its own facts, the evidence available, and the deadlines that apply to your specific notice. Examples shown on this site (including any cancellation example) describe a possible outcome, not a promised or typical result.
Your responsibilities
You are responsible for checking the dates and instructions printed on your own notice and acting within any deadline that applies to it. Sending your notice to us does not pause, extend or replace any deadline set by the issuing authority or operator.
Fees
Our fee is 50% of the current balance of your ticket, as confirmed from your notice when we accept your case. It is set out in a written quote together with the action we propose and the refund terms, and is only payable once you accept that quote. Paying us is a payment for our service: it is not proof that the issuer has been paid or that your ticket has been cancelled. Payments are processed securely through Stripe; we do not handle or see your card details.
Refunds
If the appeal succeeds, we send you the issuer's written confirmation of the result and the fee is retained. If the agreed outcome is not achieved, you are refunded under the terms stated in the quote you accepted, which set out exactly when a refund is due, how quickly it is paid and any exclusions.
Limitation of liability
To the extent permitted by law, our liability in connection with this service is limited to the fee you paid for the specific service in question. Nothing in these terms limits liability that cannot lawfully be limited or excluded.
Governing law
These terms are governed by the law of England and Wales, subject to confirmation and review before launch.